Privacy Policy.

Birds in Hats is an illustrated stationery and giftware brand, ran by Alice Tams as Sole Trader. 

I have updated my privacy policy in accordance with the new GDPR rules that came into effect on May 25th 2018.

Your privacy and the protection of your data is very important to me and your data will never be sold to third parties or handled carelessly. If you are a subscriber to my mailing list you can unsubscribe at any point by clicking a link displayed clearly within the latest email.

If I have any data of yours it is likely from a previous purchase - in which case the data is held for the practical matter of shipping your purchase and then for tax record-keeping purchases - or from you previously subscribing to an email newsletter of mine. In any case, I take great measures to protect the data I hold and it will never be sold or shared unnecessarily with any third party. 


I have tried to lay out the various ways in which I may have data of yours and why - if you have any further questions you can always contact me at hello@alicetams.com, and you always have the right be forgotten - eg: have any data wiped from all existing records of mine, simply contact me for more information.


General information
Sharing your data:
Under no circumstances is your data ever sold or rented to a third party.

I may share your data in the following circumstances:
- if you have bought an item from me I will need to share your data with service providers and affiliates (PayPal, workshop venues, postal services) who assist in the delivery of my products and services to third parties if I believe that disclosure is advisable or necessary to comply with the law, to enforce or apply my terms and conditions, or to protect the rights, property or safety of myself or others. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Access to your data:
You the right to request a copy of the information I hold about you. If you would like a copy of the personal information I hold, please get in touch.You also have the right to be forgotten, so you can email me to request the data I hold be destroyed.

Customers - if you have ever bought an item of service from my website:
What data I collect and where it’s kept:
Squarespace holds your name, email address, shipping information, data on the items you have ordered and when and any other information you consented to give at the time (phone number etc) to ease delivery.
Why I need it and how I use it:
I need this information to send you the products you have purchased, and to review purchase history if there are any problems in getting your items or the correct items to you later on in the process.
Your email address will only be added to my newsletter subscription if you have opted in to subscribe at the point of purchase.
How long I keep it:
I am required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years. After this point your information will be kept until you notify me otherwise; please email me if you would like to exercise your right to be forgotten and have your data destroyed after this point.

Email subscribers:
What data I collect and where it’s kept:
I collect your name and email address when you opt in to my email list. This data is held in MailChimp.
Why I need it and how I use it:
I use this information to update you on any news I think might be interesting pertaining to Birds in Hats, or general art and illustration work I might be doing. I will include offers and promotion of any new items that might be of interest to a subscriber of Birds in Hats.
How long I keep it:
Your information will be kept until you notify me otherwise; please contact me if you would like your information destroyed. Unsubscribing is made as easy and as clearly as possible in each (sporadic!) email you receive.

Site users:
What data I collect and where it’s kept:
I may collect your IP address and information regarding your location and pages accessed. This data is collected and stored in Google Analytics.
Why I need it and how I use it:
This allows me to analyse my web traffic. This analysis is about general trends rather than you as an individual, and your IP address is encoded and not visible to me.
How long I keep it:
Your information will be kept until you notify me otherwise; please contact me if you would like the information destroyed.
 
For any further questions or complaints, please contact me at hello@alicetams.com and I will handle the matter as quickly as possible.

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